Senior Debt Recovery specialist Aaron Sambells discusses the return of enforcement agents and what it means for the debt recovery process.
The unexpected impact of Coronavirus put a stop to all enforcement agent home visits in March, which in turn affected several of our debt recovery clients, putting their claims on hold. While agents have been working from home making phone calls and sending emails to debtors, this hasn’t been as successful as their home visits, so its welcome news that the normal process can resume, with some socially distanced tweaks!
The role of an enforcement agent can often be a vital part of the debt recovery process. If a debtor does not respond to the County Court Judgment, an enforcement agent then takes on the case. They are able to attend private and commercial property to take control of goods or recover money owed on behalf of our clients and they work closely with councils and the police so they have the ability to negotiate and create agreements with debtors in order to recover the debt. They are on hand to diffuse potentially confrontational situations to achieve the required results and they can also offer money management advice where it is helpful.
Having an enforcement agent involved in our debt recovery process means that payment is often made more quickly than waiting for a response to a letter. Most charges incurred by employing an enforcement agent will be for the debtor to pay.
For more information about our debt recovery process please contact our team.
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